Shipping policy
International Shipping Policy
We ship worldwide! Here's what you need to know:
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email once your order is on its way.
Shipping Times & Costs
Delivery typically takes 7–14 business days depending on your location and local customs processing. Exact shipping costs and estimated delivery times are calculated at checkout based on your destination.
Tracking
All international orders include tracking. Once your order ships, you'll receive a tracking number via email to monitor your package every step of the way.
Customs & Duties
Please note that international orders may be subject to import duties, customs fees, and taxes imposed by your country. These charges are the responsibility of the buyer. We recommend checking with your local customs office before placing an order.
Lost or Delayed Packages
If your package hasn't arrived within the estimated timeframe, contact us and we'll investigate with the carrier. For lost packages, we'll work with you to find a solution.
Returns from Outside the Country
If you need to return an item from outside our home country, please contact us first. Return shipping costs and any customs charges are the buyer's responsibility unless the item arrived damaged or defective.
Questions?
Reach out to us anytime at [chinastore803@gmail.com] – we're happy to help!